nuboy
Posted by

Unable to read any replies to my blog

nuboy
Posted by
06 Apr 2015

Big problem: cannot read member replies.
The site is useless to me because I cannot read any answers posted to my blog. Will someone please explain to me how I can do this?

Comments

07.04.2015

Hi Jay,

I’m really sorry to hear that you’ve been having so many problems trying to reply to all the fantastic comments on your blog. The response is one of our best yet and also saw lots of people provide messages of support and advice on our Facebook page which you may also want to take a look at: https://www.facebook.com/beatingbloodcancers/photos/a.426601478242.21463...

I know Kate has already been in touch but I thought I’d email to help clarify how you can reply and can only apologise for not getting in touch earlier due to the Easter Bank Holiday Weekend here in the UK.

The best way to reply to messages you’ve received on your blog is to do exactly what you’ve been doing already which is by pressing the reply button by the message that you want to respond to and typing your comment in the comment box that subsequently appears.

If you want people to know that the reply is from you and ensure that you receive a notification should anyone subsequently reply to hour comment, don’t forget to log in before posting your message. A number of people who have posted comments on your blog (including Christopher) forgot to do this and as result will not receive notifications of any of your subsequent replies (although they will appear on the page).

All very confusing I know but we are looking at making the process clearer to ensure that people are reminded of the need to log in in the future.

It’s fantastic that so many have responded and are happy to speak to you directly while it’s also wonderful news that someone from your local society has also been in touch.

I know that you were unsure of how to contact Chris so have included a link to his profile page so that you can read about his experiences with CLL: https://leukaemialymphomaresearch.org.uk/people/christopherfaulksntlworl....

The best way to get in touch with Chris would be to leave a comment on one of his blogs. If you want to speak to him offline then you’d have to ask him for his email as we’re not allowed to give out supporters email addresses without their permission.

I hope this clarifies things somewhat and removes some of the obvious confusion and frustration on your part. If you have any further questions please don’t hesitate to get in touch and remember that you’re not alone!

I hope you had a good Easter,

Regards,

Andy Jackson