- Location: Edinburgh
- Type of role: Full Time, Permanent
- Salary: £24,443 - £28,927 dependent on experience
- Closing date: Wednesday, 21 August, 2019 - 09:00
The Supporter Relations Team is a productive, fast paced environment focussed on providing the best possible experience for our supporters.
Your role will be to provide fundraising and administration support across the Fundraisingdirectorate’s income generating activities. This involves providing outstanding customerservice to our supporters via telephone, email and mail. The Supporter Relations Coordinator is required to balance their time between coaching, deputising in the Supporter Relations Manager’s absence and managing supporter enquiries and registrations for fundraisingappeals and campaigns, as well as processing donations and sending thank you letters.
Reporting to the Senior Supporter Relations Manager, you will be experienced in delivering first class customer service and proficient in administrational tasks. A high attention to detail, in addition to the ability to manage multiple priorities simultaneously, is essential. The Supporter Relations Coordinator will be a skilled problem solver, resolving issues as they arise by communicating effectively and efficiently with colleagues across the charity.
Our teams work hard every day to make a true difference in the lives of those affected by blood cancer. We are proud to support them with a range of benefits, recognition and many options for agile working. All contributing to a strong work/life balance. We also have various learning opportunities to support you in your development and help you grow to realise your potential and shape a career with Bloodwise.