- Location: Edinburgh
- Type of role: Full Time, Permanent
- Salary: £19,565 - £23,144 Dependant on experience
- Closing date: Wednesday, 28 August, 2019 - 09:00
We are now looking for a proactive, positive and experienced Supporter Relations Assistant to join our Supporter Relations Team and be part of supporting the organisation to achieve its potential.
The Supporter Relations Team is a productive, fast paced environment focussed on providing the best possible experience for our supporters.
The main purpose of this role is to support a framework that ensures we deliver excellent customer service to our supporters from the beginning of their journey with Bloodwise. This role will take responsibility to help build lasting relationships through written and verbal communication with our supporters and ensure efficient administration of donations and maintaining an accurate database.
Reporting to the Senior Supporter Relations Manager, you will be experienced in delivering first class customer service and proficient in administrational tasks. The Supporter Relations Assistant will support all fundraising teams as well as the wider organisation and will play a key role to increase our income and reach. As a key, central point of contact for our external and internal audiences, there is a stronger need than ever to ensure that interactions are properly captured, managed and developed to maximise the lifetime value of every supporter.