19 Aug 2015

We're committed to making our website accessible.

Is the text size too large or too small?

You can change your text settings through your browser options: 

In Internet Explorer, go to
View > Text size and select your desired text size setting (eg larger, smaller);

Zoom > Use the Ctrl + or Ctrl - to increase or decrease zoom. Ctrl and 0 resets to default.

Changing your computer screen settings

To change the size of the image shown on your screen on a PC running the Windows 95 and upwards operating system, go to Start > Settings > Control Panel > Display > Settings and change the desktop area by using the sliding bar.

On an Apple Macintosh, you can use the Monitor & Sound Control Panel to change the resolution.

Having difficulty with your keyboard or mouse?

You can fine-tune your mouse and keyboard settings under Start > Settings > Control Panel > Accessibility in Windows 95/98/NT/2000 and XP.

Browser upgrades

We try to make our website compatible with all browsers. However, if you're using an older browser (a level 3.0 browser for instance), you may see inconsistencies in the presentation of pages. It may help you to download a newer version of a browser to improve your general Internet experience.

The following are available to download for free:

Google Chrome
Mozilla Firefox
Microsoft Internet Explorer

Help with PDF files

PDF stands for Portable Document Format. It's a universal file format that displays the fonts, images, graphics and layout of a document, no matter what the application and platform used to create it. In order to view and print a PDF document, you'll need to download the free PDF viewer from the Adobe website. Most computers come with the free Adobe Reader ® software as standard.

Adobe Acrobat Reader

We're continually working to improve the accessibility and usability of our content but if you're experiencing any difficulties downloading files or accessing a particular page please contact us.

Watching video

You'll need to have Flash player installed so you can watch video on our website. You can download this from the Adobe website.